Terms of Service

illur – Product Content Studio


1. Company Information

illur is a product and brand of Nextrise UG (haftungsbeschränkt), a limited liability company incorporated under the laws of Germany.

  • Registered Address: Mühlfeld 8, 90559 Burgthann, Germany
  • Commercial Register: HRB 42294, District Court (Amtsgericht) Nürnberg
  • Managing Director: Nico Rupprecht
  • VAT Identification Number: DE364491477
  • Contact: support@illur.ai

2. Acceptance of Terms

2.1 Agreement

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer", "you", or "your") and Nextrise UG (haftungsbeschränkt) ("Company", "we", "us", or "our") governing your access to and use of the illur platform, including the website at illur.ai, all associated services, and any content generated through the platform (collectively, the "Service").

By accessing, registering for, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

2.2 Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify registered users of material changes by email or through the platform at least fourteen (14) days before such changes take effect. Your continued use of the Service after the effective date of any modifications constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you may terminate your subscription without penalty before the changes take effect by contacting us at support@illur.ai.


3. Eligibility

3.1 Intended Use

The Service is primarily intended for business and commercial use but is also available to individual users for personal, non-commercial purposes.

By registering for or using the Service, you represent and warrant that:

(a) If you are acting in a business capacity: You are acting for purposes within the scope of your commercial, industrial, artisanal, liberal, or agricultural activity, including when acting in the name of or on behalf of another business;

(b) If you are an individual user: You acknowledge that certain features are designed for professional use and may require technical knowledge;

(c) If you are accepting these Terms on behalf of a company or other legal entity, you have the authority to bind that entity to these Terms.

3.2 Age Requirement

You must be at least eighteen (18) years of age to use the Service. By using the Service, you represent and warrant that you meet this age requirement.

3.3 Geographic Restrictions

The Service is available worldwide, subject to applicable export control laws and sanctions. You may not use the Service if you are located in, or a national or resident of, any country subject to applicable trade sanctions or embargoes.


4. Description of Service

4.1 Platform Overview

illur is a B2B SaaS platform that provides AI-powered content generation services for ecommerce and fashion brands. The Service allows users to create professional product images, virtual try-on content with AI-generated models, short videos, and perform AI-assisted image editing.

4.2 Features

Subject to your subscription plan, the Service may include:

  • Product Images: AI-generated product photography with studio and environment backgrounds
  • Models Try-On: Virtual try-on functionality placing clothing on AI-generated models
  • Short Videos: AI-generated video content from static images
  • Image Edit: AI-powered image editing and manipulation tools
  • Dream Mode: Access to advanced AI models for creative content generation (subject to plan restrictions)
  • Batch Processing: Automated bulk generation of product images and try-on content at scale (subject to plan restrictions)

4.3 AI-Generated Content Notice

All content generated through the Service is created using artificial intelligence technology. AI-generated models featured in images and videos are not real people and are entirely synthetic. We make no representations regarding the uniqueness of generated content; similar or identical outputs may be generated for other users based on similar inputs.

4.4 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, including the availability of any feature, model, or functionality. We will use reasonable efforts to notify users of material changes that may significantly affect their use of the Service.


5. Account Registration and Security

5.1 Account Creation

To use the Service, you must create an account by providing accurate, complete, and current registration information. You agree to update your information promptly to keep it accurate and current.

5.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your account credentials.

5.3 Workspaces

The Service operates on a workspace-based model. Each workspace may have one active subscription at a time. You may invite additional users to your workspace subject to the seat limits of your subscription plan. You are responsible for all activities conducted by users within your workspace. The workspace owner is responsible for all billing obligations associated with the workspace, including subscription fees and credit pack purchases.


6. Subscription Plans and Pricing

6.1 Subscription Plans

The Service is offered through various subscription tiers (Starter, Standard, Pro) as described on our website. Each plan includes different features, credit allocations, seat limits, and concurrent job limits. Plan details and pricing are available at illur.ai/pricing and may be updated from time to time.

6.2 Subscription Term

Subscriptions are offered on a monthly basis unless otherwise specified. Your subscription begins on the date of your initial payment and continues for the subscription period selected.

6.3 Automatic Renewal

Your subscription will automatically renew at the end of each subscription period unless you cancel before the renewal date. Upon renewal, your payment method will be charged the then-current subscription fee.

6.4 Price Changes

We reserve the right to change our subscription prices at any time. Price changes will be communicated at least thirty (30) days in advance and will take effect at the beginning of the next subscription period following the notice.

6.5 Upgrades and Downgrades

You may upgrade your subscription at any time, with the new plan taking effect immediately upon payment. Upon upgrade, you will receive bonus credits equal to the difference between the monthly credit allocations of your new plan and your previous plan. These bonus credits are added to your existing credit balance, but your total balance will not exceed the monthly credit allocation of your new plan. Downgrades will take effect at the end of your current subscription period. When downgrading, unused credits will remain available until the end of your current period but will not carry over.


7. Credit System

7.1 Credit Allocation

Each subscription plan includes a monthly allocation of credits. Credits are the currency used to generate content within the Service. Different features and operations consume different amounts of credits as specified in our pricing documentation.

7.2 Plan Credits

Credits included with your subscription ("Plan Credits") are allocated at the beginning of each subscription period. Plan Credits do not accumulate or roll over between subscription periods; unused Plan Credits expire at the end of each subscription period and are reset to your plan's allocation upon renewal.

7.3 Credit Packs

Additional credits may be purchased as one-time credit packs ("Pack Credits") by users with an active subscription. Pack Credits are valid for one (1) year from the date of purchase and expire thereafter. Pack Credits are consumed only after Plan Credits have been exhausted in a given period. Multiple Pack Credits are consumed on a first-in, first-out (FIFO) basis, with older purchases used before newer ones.

7.4 Credit Consumption

Credits are deducted at the time content generation is initiated. The specific credit cost for each operation is displayed in the Service interface before generation begins. Credit costs may vary based on the type of content, resolution, AI model used, and other factors.

7.5 No Credit Refunds

Credits, whether Plan Credits or Pack Credits, have no monetary value and cannot be exchanged for cash, transferred between accounts, or refunded, except as expressly provided in Section 8 (Refund Policy).

7.6 Content Regeneration

Subscribers may request free regeneration of Generated Content that does not reasonably reflect the provided prompt or input parameters. Two separate regeneration budgets apply:

(a) Monthly Regeneration Credits

Each subscription plan includes a monthly allocation of free regenerations ("Monthly Regeneration Credits"), as follows:

  • Starter: 2 regenerations per month
  • Standard: 5 regenerations per month
  • Pro: 10 regenerations per month

Monthly Regeneration Credits reset at the beginning of each subscription period, do not roll over, and may be applied to any eligible Generated Content within the Service.

(b) Batch Regeneration

For users on Standard and Pro plans, each completed batch generation job includes a one-time batch regeneration allowance equal to ten percent (10%) of the total images generated in that batch ("Batch Regeneration Credits"), rounded down to the nearest whole number, with a minimum of one (1). Batch Regeneration Credits are specific to the batch they were generated from, expire upon the start of the next subscription period, and are independent of Monthly Regeneration Credits.

Regeneration Credits of either type have no cash value, cannot be transferred between accounts, and do not entitle the user to a refund. The Company makes no guarantee regarding the output quality of regenerated content. Regeneration is provided as a convenience feature and does not constitute an acknowledgment of defect or liability.


8. Payment Terms and Refund Policy

8.1 Payment Processing

All payments are processed securely through our third-party payment processor (currently Stripe). By making a purchase, you agree to the payment processor's terms of service. You authorize us to charge your selected payment method for all fees due.

8.2 Currency

All prices are displayed and charged in US Dollars (USD) unless otherwise specified.

8.3 Taxes

Prices are exclusive of any applicable taxes, levies, or duties ("Taxes"). You are responsible for payment of all Taxes associated with your purchases. We may collect applicable Taxes based on your billing location as required by law.

8.4 Refund Policy (Business Customers)

All sales to business customers are final. We operate a strict no-refund policy for business transactions.

For consumer customers, the right of withdrawal provisions in Section 8A apply.

By making a purchase, you acknowledge and agree that:

  • All subscription payments are non-refundable;
  • All credit pack purchases are non-refundable;
  • Dissatisfaction with generated content quality does not entitle you to a refund;
  • Unused credits cannot be refunded;
  • Cancellation of your subscription does not entitle you to a refund of any previously paid fees.

8.5 Credit Restoration for Technical Failures

If a content generation job fails to complete due to a technical error on our systems (not due to user input, uploaded content, or circumstances outside our control), credits consumed for that job will be automatically restored to your account. This credit restoration is your sole remedy for failed generations.

8.6 Chargebacks

We encourage you to contact us at support@illur.ai before initiating any chargeback or payment dispute with your payment provider, as we are committed to resolving billing issues promptly. Filing a chargeback without first attempting to resolve the issue with us may result in a review and potential suspension of your account. We reserve the right to dispute any chargeback and provide documentation demonstrating that the Service was delivered as described.


8A. Right of Withdrawal for Consumers (EU/EEA/Germany)

8A.1 Scope

This Section applies only if you are a consumer within the meaning of applicable consumer protection laws (i.e., a natural person acting for purposes outside your trade, business, craft, or profession) and are resident in the European Union, European Economic Area, or Germany.

8A.2 Right of Withdrawal

As a consumer, you have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period expires 14 days from the day of the conclusion of the contract (i.e., the date of your subscription purchase or credit pack purchase).

8A.3 Early Expiry of Right of Withdrawal

Your right of withdrawal expires prematurely if:

(a) You have expressly consented to the commencement of the performance of the Service before the expiry of the withdrawal period; AND

(b) You have acknowledged that you thereby lose your right of withdrawal once we have commenced full performance of the contract; AND

(c) We have commenced performance by providing you with access to the Service and you have consumed at least one credit for content generation.

8A.4 Consent Mechanism

During the checkout process, you will be asked to actively confirm the following by checking a mandatory consent box:

(a) You expressly request that we begin performance of the Service immediately upon completion of your purchase;

(b) You acknowledge and agree that you will lose your right of withdrawal once performance has begun and you have consumed any credits for content generation;

(c) You understand that your right of withdrawal will expire as soon as you consume any credits within the Service.

This consent is recorded and stored together with a timestamp for documentation purposes.

8A.5 How to Exercise the Right of Withdrawal (If Applicable)

If the right of withdrawal has not yet expired (i.e., you have not consumed any credits), you may exercise it by sending us a clear statement of your decision to withdraw (e.g., by email to support@illur.ai).

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

8A.6 Effects of Withdrawal

If you validly withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (with the exception of supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

8A.7 Partial Use

If you have already consumed credits before exercising your withdrawal, you agree to pay us a proportionate amount for the value of the service provided up to the point of withdrawal. This amount will be calculated based on the credits consumed relative to the total credits included in your purchase.

8A.8 Model Withdrawal Form (Optional)

You may use the following model withdrawal form, although it is not mandatory:

To: Nextrise UG (haftungsbeschränkt), Mühlfeld 8, 90559 Burgthann, Germany, support@illur.ai

I hereby give notice that I withdraw from my contract for the provision of the following service: [Subscription to illur / Credit pack purchase]

Ordered on: [date]

Name: [your name]

Address: [your address]

Signature: [only if this form is notified on paper]

Date: [date]

8A.9 Business Customers Not Affected

This Section 8A does not apply if you are acting in a business capacity. Business customers are subject to the no-refund policy set forth in Section 8.4.


9. Intellectual Property

9.1 Platform Ownership

The Service, including all software, algorithms, AI models, user interfaces, designs, graphics, logos, trademarks, and other intellectual property associated with the platform, is owned by or licensed to Nextrise UG and is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any ownership interest in the Service.

9.2 License to Use the Service

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business purposes during your subscription term.

9.3 Your Content

You retain all rights to the content you upload to the Service ("User Content"), including product images and other materials. By uploading User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, process, store, and display your User Content solely for the purpose of providing and improving the Service. This license terminates when you delete your User Content or your account, except as necessary for backup and legal compliance purposes.

9.4 Generated Content Rights

Subject to your compliance with these Terms and payment of applicable fees, you receive full commercial usage rights to all content generated through the Service using your credits ("Generated Content"). These rights include:

  • The right to use, reproduce, display, distribute, and create derivative works from Generated Content;
  • The right to use Generated Content for commercial purposes, including marketing, advertising, and e-commerce;
  • No time limitation on your usage rights;
  • No attribution required;
  • No model releases required (as all depicted persons are AI-generated and not real individuals).

9.5 Limitations on Generated Content Rights

Your rights to Generated Content are subject to the following limitations:

  • Rights are non-exclusive; we cannot guarantee that similar content will not be generated for other users;
  • You may not use Generated Content in violation of applicable laws or these Terms;
  • You may not claim that AI-generated models are real people;
  • You must comply with applicable advertising disclosure requirements regarding AI-generated content.

9.6 No AI Training by illur

We do not use your User Content or Generated Content to train AI models. Your content is processed by our third-party AI providers solely to generate the requested outputs. For details on how our AI providers handle data, please refer to our Privacy Policy.


10. User Obligations and Acceptable Use

10.1 General Obligations

You agree to:

  • Use the Service only for lawful purposes and in compliance with all applicable laws and regulations;
  • Provide accurate and complete information when registering and using the Service;
  • Maintain the security and confidentiality of your account credentials;
  • Ensure that all users in your workspace comply with these Terms;
  • Only upload content for which you have the necessary rights and permissions.

10.2 Content Responsibility

You are solely responsible for all content you upload to the Service and all content you generate using the Service. You represent and warrant that your User Content does not infringe the intellectual property rights, privacy rights, publicity rights, or any other rights of any third party.


11. Prohibited Uses

You agree not to use the Service to:

(a) Violate any applicable law, regulation, or third-party rights;

(b) Create, upload, or distribute illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable content;

(c) Generate sexually explicit, pornographic, or adult content;

(d) Create content that exploits, harms, or depicts minors in any inappropriate manner;

(e) Generate deepfakes or deceptive content depicting real, identifiable individuals without their consent;

(f) Create content that promotes hatred, violence, discrimination, or terrorism;

(g) Generate or spread misinformation, disinformation, or deliberately false content intended to deceive or harm;

(h) Infringe or misappropriate any intellectual property rights of third parties;

(i) Use Generated Content to train, develop, or improve any artificial intelligence, machine learning models, or similar technologies;

(j) Attempt to reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying algorithms of the Service;

(k) Use automated systems, bots, or scripts to access the Service in a manner that exceeds normal human usage;

(l) Circumvent, disable, or interfere with any security features of the Service;

(m) Resell, redistribute, or provide access to the Service to third parties without authorization;

(n) Use the Service to develop a competing product or service;

(o) Engage in any activity that disrupts, damages, or impairs the Service or its infrastructure.


12. Data, Privacy, and Security

12.1 Privacy Policy

Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our data practices as described in the Privacy Policy.

12.2 Data Storage and Retention

User Content (uploaded images and files) and Generated Content are stored on our servers for a period of ninety (90) days from the date of upload or generation, after which they are automatically deleted from our active systems. Content that you mark as "favorite" within the Service will be retained for the duration of your active account.

12.3 Data Security

We implement industry-standard technical and organizational measures to protect your data. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

12.4 Data Processing

Your content is processed by our AI systems and third-party service providers to deliver the Service. We use sub-processors for hosting, AI processing, and payment processing. A list of our current sub-processors is available upon request.


13. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

  • Scheduled maintenance (we will provide reasonable advance notice when possible);
  • Emergency maintenance or security updates;
  • Third-party service provider outages;
  • Circumstances beyond our reasonable control (force majeure).

Temporary unavailability of the Service does not entitle you to any refund or credit.


14. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by applicable law, we disclaim all warranties, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement;
  • Warranties that the Service will meet your specific requirements or expectations;
  • Warranties that the Service will be uninterrupted, timely, secure, or error-free;
  • Warranties regarding the quality, accuracy, or reliability of any Generated Content;
  • Warranties that defects will be corrected.

AI-generated content may contain imperfections, inaccuracies, or artifacts. You are responsible for reviewing and evaluating all Generated Content before use.


15. Limitation of Liability

15.1 Exclusion of Certain Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NEXTRISE UG, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, or business;
  • Loss of data or content;
  • Loss of goodwill or reputation;
  • Cost of procurement of substitute goods or services;
  • Any other intangible losses.

This exclusion applies regardless of whether such damages were foreseeable or whether we were advised of the possibility of such damages.

15.2 Cap on Liability

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO US DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED EUROS (€100).

15.3 Mandatory Liability Under German Law

The limitations and exclusions of liability in Sections 15.1 and 15.2 do not apply to:

(a) Liability for damages arising from injury to life, body, or health caused by negligence or intentional misconduct by us, our legal representatives, or our agents;

(b) Liability for damages caused by intentional misconduct (Vorsatz) or gross negligence (grobe Fahrlässigkeit) by us, our legal representatives, or our agents;

(c) Liability under mandatory statutory provisions, including the German Product Liability Act (Produkthaftungsgesetz);

(d) Liability for breach of essential contractual obligations (Kardinalpflichten); in such cases, liability is limited to compensation for typical, foreseeable damages.

15.4 Basis of the Bargain

You acknowledge that we have set our prices and entered into these Terms in reliance upon the disclaimers of warranty and limitations of liability set forth herein, that the same reflect a reasonable and fair allocation of risk between you and us, and that the same form an essential basis of the bargain between us.


16. Indemnification

You agree to defend, indemnify, and hold harmless Nextrise UG, its officers, directors, employees, agents, partners, suppliers, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

(a) Your use of the Service or any Generated Content;

(b) Your User Content or any content you upload to the Service;

(c) Your violation of these Terms;

(d) Your violation of any applicable law or regulation;

(e) Your violation of any rights of a third party, including intellectual property rights, privacy rights, or publicity rights;

(f) Any claim that your use of Generated Content caused damage to a third party.


17. Termination

17.1 Termination by You

You may cancel your subscription at any time through your account settings or by contacting us. Cancellation will be effective at the end of your current subscription period. You will retain access to the Service until the end of your paid period.

17.2 Termination by Us

We may suspend or terminate your access to the Service immediately, without prior notice or liability, if:

  • You breach any provision of these Terms;
  • You engage in any Prohibited Use;
  • Your account is associated with fraudulent or illegal activity;
  • You fail to pay any fees when due;
  • We are required to do so by law.

We may also terminate or suspend your account for any reason with thirty (30) days' prior notice.

17.3 Effect of Termination

Upon termination:

  • Your license to use the Service immediately terminates;
  • Any unused credits are forfeited and non-refundable;
  • You remain liable for any fees accrued prior to termination.

If you cancel your subscription (without deleting your account), your data, User Content, and Generated Content will remain accessible until the end of your current subscription period.

If you delete your account, all associated data — including User Content, Generated Content, and account information — will be permanently and immediately deleted. This action is irreversible. You are responsible for downloading any data you wish to retain before initiating account deletion.

Sections of these Terms that by their nature should survive termination shall survive, including Sections 8, 9, 14, 15, 16, and 18–21.


18. Governing Law and Jurisdiction

18.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to its conflict of law provisions.

18.2 Jurisdiction

For business customers: Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in Nürnberg, Germany.

For consumers: If you are a consumer within the meaning of applicable consumer protection laws and are resident in the European Union, you may bring proceedings in the courts of the member state in which you are domiciled or in the courts of Nürnberg, Germany. We may only bring proceedings against you in the courts of the member state in which you are domiciled.

18.3 Exclusion of UN Convention

The United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded from application to these Terms.


19. Dispute Resolution

19.1 Consumer Dispute Resolution

Pursuant to Regulation (EU) No 524/2013, we inform you that the European Commission provides an Online Dispute Resolution (ODR) platform, which can be found at: https://ec.europa.eu/consumers/odr/

For consumers within the meaning of applicable consumer protection laws, the ODR platform may be used to resolve disputes arising from online contracts.

19.2 No Participation in Consumer Arbitration

We are not obligated to participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherstreitbeilegungsverfahren) pursuant to §36 VSBG (German Consumer Dispute Resolution Act).

19.3 Informal Resolution

Before initiating any formal dispute resolution proceedings, you agree to first contact us to attempt to resolve the dispute informally. Most disputes can be resolved this way.


20. General Provisions

20.1 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and us regarding the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.

20.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity of any provision shall not affect the validity of the remaining provisions.

20.3 Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

20.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section shall be void.

20.5 Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, epidemics, pandemics, strikes, or failures of third-party services.

20.6 Notices

We may provide notices to you via email to the address associated with your account or through the Service. Notices to us should be sent to support@illur.ai or the address listed in Section 1.

20.7 Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights.

20.8 Language

These Terms are provided in English. Any translations are provided for convenience only. In the event of any conflict between the English version and any translation, the English version shall prevail.


21. Contact Information

If you have any questions about these Terms or the Service, please contact us:

Nextrise UG (haftungsbeschränkt)
Mühlfeld 8
90559 Burgthann
Germany

Email: support@illur.ai

* * *

By using illur, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Last Updated: February 2026